bigbunny apps Terms & Conditions

1Acceptance of Terms

By accessing and using the bigbunny apps platform — whether through the website or the mobile app — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, along with the Privacy Policy and Responsible Gaming guidelines published on the site.

These terms form a legally binding agreement between you and bigbunny apps. They apply to all registered members across the Philippines, including players in Manila, Quezon City, Cebu, Davao, and other locations. Your continued use of the platform after any updates to these terms constitutes your ongoing acceptance of the revised version.

2Eligibility and Registration

To create an account and use the bigbunny apps platform, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in the Philippines.
• You must not be a previously suspended or banned account holder on bigbunny apps.
• You must provide accurate, truthful personal information during registration and throughout your use of the account.
• You must not register on behalf of another person or operate a shared account.

Each person is permitted to hold only one registered account on bigbunny apps. Duplicate accounts will be investigated and may result in suspension or permanent closure of all associated accounts, along with forfeiture of any associated balances.

3Account Responsibilities

You are solely responsible for the security of your bigbunny apps account. This includes keeping your username, password, and OTP verification codes confidential. You must not share your login credentials with any other person.

bigbunny apps uses SSL encryption to protect data transmitted between your device and the platform. An OTP (one-time password) is required at login as an additional security layer. You are responsible for ensuring that only you access your account from your registered devices.

If you believe your account has been accessed without your authorisation, contact bigbunny apps support immediately. The platform is not liable for losses resulting from unauthorised access caused by your failure to keep credentials secure.

• Use a strong, unique password for your bigbunny apps account.
• Do not log in from shared or public devices without signing out fully.
• Keep your registered email and phone number up to date for OTP delivery.
• Report any suspicious account activity as soon as you notice it.

4Deposits and Withdrawals

All transactions on bigbunny apps are conducted in Philippine Peso (PHP). Accepted deposit and withdrawal channels include Philippine bank transfer, GCash, and Maya. The availability of specific channels may vary at any time based on operational factors.

Deposits are credited to your account balance upon successful processing by the payment provider. Withdrawal requests are subject to review and standard processing times, which vary by channel. Higher-tier VIP members benefit from priority processing.

• All funds must be deposited from a payment account registered in your own name.
• Withdrawals will only be processed to accounts verified as belonging to the registered account holder.
• bigbunny apps reserves the right to request additional documentation before processing a withdrawal, particularly for first-time withdrawals or large transaction amounts.
• Funds deposited into your account that remain unused for an extended period may be subject to account review.

5Betting and Gaming Rules

Sports bets, live casino wagers, and all other game activity on bigbunny apps are governed by the rules applicable to each game type and market. These rules are accessible within the relevant sections of the platform.

General principles that apply across all betting and gaming activity include:

• Once a bet is confirmed and accepted, it is binding. Bets cannot be cancelled or modified after confirmation except where the platform explicitly allows it.
• Bets placed on events that are subsequently postponed, cancelled, or abandoned are handled according to the specific sport's rules, which may result in the bet being voided and the stake returned.
• Odds and game results are determined by the platform's systems and, where applicable, by official sporting bodies. The platform's settlement is final unless an error is identified and corrected by bigbunny apps.
• bigbunny apps reserves the right to limit bet amounts for specific events, markets, or accounts where warranted.
• Suspected collusion, match-fixing involvement, or any form of manipulation will result in immediate account suspension and forfeiture of associated balances.

Live in-play betting is subject to real-time odds that may change rapidly. bigbunny apps is not responsible for technical delays on your connection that affect when a bet is received and processed.

6Promotions and Bonuses

bigbunny apps may offer promotions, bonus credits, and other reward programmes from time to time. All such offers are subject to individual terms specific to each promotion, which are communicated at the time of the offer.

• Promotional offers are available to eligible accounts only, as defined in each offer's specific terms.
• bigbunny apps does not guarantee the availability, duration, or repetition of any promotional offer.
• Bonus funds may be subject to activity requirements before they can be withdrawn; these requirements will be stated in the relevant offer terms.
• Attempting to abuse or manipulate promotional offers — including creating multiple accounts to claim bonuses — will result in account suspension and forfeiture.

7Prohibited Conduct

The following activities are strictly prohibited on the bigbunny apps platform. Violation of any of these may result in immediate account suspension, permanent ban, and forfeiture of balances:

• Registering more than one account under the same or different identities.
• Providing false or misleading information during registration or at any point during account use.
• Using automated systems, bots, scripts, or other non-human tools to interact with the platform.
• Attempting to exploit technical errors, system vulnerabilities, or odds pricing mistakes for unfair advantage.
• Engaging in any form of match-fixing, collusion, or coordinated betting manipulation.
• Transferring account funds or credentials to another person.
• Using the platform for any purpose other than genuine personal entertainment in the Philippines.
• Allowing any person under 21 years of age to access or use your account.

bigbunny apps monitors account activity for unusual patterns. Accounts flagged for prohibited conduct will be reviewed, and any funds associated with activity in breach of these terms may be withheld pending investigation.

8Responsible Gaming

bigbunny apps is committed to providing a platform that supports responsible gaming. All gaming and betting activity on the platform carries inherent financial risk — no outcome is guaranteed, and the platform does not promise winnings or profitability under any circumstances.

• The platform is for players aged 21 and above in the Philippines only.
• Players are encouraged to set personal deposit and wagering limits to manage their activity.
• Self-exclusion options are available for players who feel they need to take a break from gaming activity.
• bigbunny apps will never contact players to encourage them to increase their spending beyond their usual activity.

For detailed guidance on managing your gaming habits and available support resources, visit the Responsible Gaming page. If you are concerned about a gambling-related issue, seek advice from appropriate support services in the Philippines.

9Privacy and Data

bigbunny apps collects and processes personal data in connection with account registration, KYC verification, transaction processing, and platform security. The collection and use of your data is governed by the platform's Privacy Policy.

By registering an account, you consent to the collection, storage, and use of your personal information as described in the Privacy Policy. Your data is not sold to third parties and is used only for legitimate platform operation purposes.

10Limitation of Liability

bigbunny apps provides the platform on an "as available" basis. The platform makes reasonable efforts to ensure availability and accuracy, but does not guarantee uninterrupted service at all times.

• bigbunny apps is not liable for losses arising from service interruptions, technical errors outside its reasonable control, or your own device or connection issues.
• The platform is not responsible for losses resulting from your gambling decisions. All bets are placed at your own risk.
• bigbunny apps is not liable for losses arising from your failure to keep your account credentials secure.

Nothing in these terms limits liability for matters that cannot be excluded under applicable Philippine law.

11Changes to These Terms

bigbunny apps reserves the right to update or modify these Terms and Conditions at any time. Changes will be published on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

For significant changes that materially affect your rights or obligations, bigbunny apps will make reasonable efforts to notify registered account holders through their registered contact information. It remains your responsibility to review these terms periodically.

12Contact

If you have questions about these Terms and Conditions or any aspect of your bigbunny apps account, you can reach the support team through the contact details provided in the platform. The support team is available 24/7 for registered account holders. Higher-tier VIP members have access to priority and dedicated support channels.

Contact email: [email protected]